VoxPoint for Restaurants
VoxPoint is an Al-powered virtual assistant designed to automate and optimise communication between restaurants and customers. It manages reservations, answers frequently asked questions, recommends dishes, and promotes special events in over 150 languages through WhatsApp, Instagram, website, and other digital channels. VoxPoint automatically collects all necessary details for each booking-number of guests, time, allergies, preferences-and confirms, modifies, or cancels reservations in real time. Easy to implement without technical skills, VoxPoint helps restaurants maximise bookings, reduce no-shows, and enhance the customer experience.
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The key benefits
Reservations Always
Available
VoxPoint ensures no reservation is lost, even overnight or outside business hours. The system operates 24/7, allowing customers to book tables anytime, increasing occupancy rates and capturing revenue opportunities that would otherwise be missed.
Significant Reduction
of No-Shows
Thanks to automatic confirmations and personalised reminders sent prior to the reservation, VoxPoint significantly lowers no-show rates. Customers receive timely notifications inviting them to confirm or modify their booking, optimising table management and minimising waste.
Structured and Complete
Data Collection
Every reservation is enriched with valuable details: allergies, dietary preferences, special occasions, party size. This information improves personalised service, helps prepare tailored hospitality, and fuels marketing strategies for customer retention.
Multilingual and
Multichannel Communication
VoxPoint communicates with international customers in over 150 languages through preferred channels such as WhatsApp, Instagram, Messenger, and website chat. This accessibility expands the potential customer base and guarantees a smooth, professional experience regardless of the guest's origin.
Active Promotion and
Menu Assistance
The assistant can suggest daily specials, wine pairings, promote special events or new menu items conversationally. It also answers frequent questions on ingredients, preparations, and dietary options, enhancing pre-visit engagement and easing guest decisions.
Centralised and Easy
Management
No technical expertise needed. VoxPoint configures in minutes and seamlessly integrates with table management, POS systems, and messaging platforms. An intuitive dashboard allows monitoring of all conversations, analyzing booking statistics, and manual handling of special requests when necessary.
Watch the case
See how VoxPoint works in a real-world scenario and how it helps businesses automate customer communication.
How it works
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Start a conversation with our demo bot for restaurants on WhatsApp to see how it works
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a demo
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