VoxPoint for Wineries
VoxPoint is an AI-powered assistant crafted for wineries. It swiftly answers customer inquiries about wines and tastings, automates booking processes, and offers personalised wine recommendations. Easy to implement and manage, VoxPoint helps wineries enhance sales and customer experience with 24/7 smart support.
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The key benefits
Always-On Customer
Service
VoxPoint provides instant responses to customer inquiries 24/7, even outside business hours. This ensures potential customers never wait for information about wines, tastings, or bookings, dramatically improving customer experience and capturing sales opportunities that would otherwise be lost during off-hours.
Enhanced Operational
Efficiency
By automating repetitive tasks and common inquiries, VoxPoint reduces manual workload by up to 70%, freeing staff to focus on high-value interactions like personalised recommendations and VIP customer service. This prevents team burnout while maintaining exceptional service standards.
Increased Direct
Sales
VoxPoint enables direct sales of wines, tastings, and hospitality services through your website or messaging platforms like WhatsApp. The AI assistant can proactively suggest products, upsell premium options, and complete transactions seamlessly, boosting conversion rates and revenue.
Global Market
Access
With multilingual communication capabilities supporting over 150 languages, VoxPoint welcomes international customers and expands your winery's commercial reach. This is essential as 80% of customers prefer brands offering consistent experiences across communication channels.
Valuable Data
Analytics
VoxPoint collects detailed customer information—preferences, purchase history, occasions, and dietary requirements—that powers personalised marketing campaigns, improves customer retention, and informs inventory decisions. This intelligence transforms casual visitors into loyal customers.
Simple
Implementation
No technical expertise required. VoxPoint can be configured in minutes without developers, integrating seamlessly with existing systems (CRM, WhatsApp, Telegram, Instagram, website). The modular architecture allows complete customisation while remaining user-friendly for winery staff.
Watch the case
See how VoxPoint works in a real-world scenario and how it helps businesses automate customer communication.
How it works
Try me!
Start a conversation with our demo bot for wineries on WhatsApp to see how it works
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a demo
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